ܕܰܪܓܰܫ ܠܝ ܚܒ݂ܝܫܘܬܐ

ܐܘ ܠܶܫܳܢܐ ܕܘ ܘܶܒܣܰܝܬ: ܣܘܪܰܝܬ

ܐܝܟܳܝܘܬܐ ܘܩܒܳܠܶܐ

ܪܥܳܝܘܬܐ ܛܳܒܬܐ. ܦܬܝܚܐ ܘܒܫܪܳܪܐ.

ܟܳܠܳܙܰܡ ܟܷܦ݁ܟ݂ܘ ܚܳܙܝܬܘ ܐܰܝܕܰܪܒܐ ܟܳܢܳܛܪܝܢܰܐ ܐܝ ܛܳܒܘܬܐ، ܘܝܳܕܥܝܬܘ ܠܐܰܝܟܐ ܟܷܦ݁ܟ݂ܘ ܐܳܙܝܬܘ ܐܷܢ ܡܶܕܶܐ ܟܝܒܶܗ ܗܳܘܶܐ ܛܳܒܐ ܝܰܬܝܪ. ܟܳܡܦܰܫܩܝܢܰܐ ܠܷܬ݂ܟ݂ܘ ܒܚܰܕܘܬܐ.

ܡܩܰܕܡܳܢܐ ܕܪܥܳܝܘܬܐ ܟܳܟܳܬܰܘ ܢܘܗܳܪܶܐ ܒܙܗܝܪܘܬܐ ܒܙܰܒܢܐ ܕܫܘܚܬܐ

ܗܰܘܟ݂ܰܐ ܟܳܢܳܛܪܝܢܰܐ ܐܝ ܛܳܒܘܬܐ

ܠܳܙܷܡ ܟܷܦ݁ܟ݂ܘ ܒܳܕܩܘ ܐܝ ܐܝܟܳܝܘܬܐ ܕܪܥܳܝܘܬܐ ܒܘ ܒܰܝܬܐ.

ܐܝ ܐܝܟܳܝܘܬܐ ܟܳܫܰܪܝܐ ܒܦܘܠܚܳܢܐ ܙܰܗܝܪܐ. ܟܘܠ ܘܰܥܕܐ، ܟܘܠ ܚܙܳܝܬܐ ܘܟܘܠ ܫܘܚܠܳܦܐ ܟܳܟܳܬܘܝܢܰܐ ܒܘ ܦܠܳܢܐ ܕܪܥܳܝܘܬܐ ܘܒܘ ܕܳܣܝܶܐ ܕܷܬ݂ܟ݂ܘ. ܗܰܘܟ݂ܰܐ ܐܰܚܢܰܐ ܘܗܰܬܘ ܟܝܳܕܥܝܢܰܐ ܐܰܝܕܰܪܒܐ ܟܳܐܙܙܐ ܐܝ ܪܥܳܝܘܬܐ ܒܰܒܳܬܶܐ ܒـ Enschede ܘ Hengelo.

ܫܬܐ ܡܶܕܳܢܶܐ ܟܳܟܳܬ݂ܘܝܢܰܐ ܘܟܳܫܳܘܩܝܢܰܐ ܕܗܳܘܶܐ ܒܘܚܳܢܐ ܥܠܰܝܝܶܗ.

  • ܣܰܗܕܘܬܐ ܕـ HKZ: ܚܕܐ ܡܰܘܣܰܣܐ ܥܰܨܡܳܝܬܐ ܟܳܒܳܕܩܐ ܐܷܢ ܐܡܘܥܕܶܐ، ܐܕܳܘܣܝܶܐ ܘܐܘ ܐܘܪܚܐ ܕܦܘܠܚܳܢܐ ܕܝܕܰܢ ܡܢܰܛܡܶܐ ܝܢܶܐ.
  • ܥܰܡܫܝܪܰܐ ܕܝܕܰܢ ܕܝ ܡܚܰܠܶܐ: ܟܳܥܳܘܕܐ ܐܘ ܦܘܣܩܳܢܐ ܕܪܥܳܝܘܬܐ، ܟܳܟܳܬ݂ܘܐ ܐܝ ܬܘܟ݂ܢܝܬܐ ܕܪܥܳܝܘܬܐ ܘܟܳܥܳܘܕܐ ܒܘܚܳܢܐ.
  • ܒܕܳܩܳܬܶܐ: ܒܳܬܰܪ 1 ܗܰܠ 3 ܝܰܪܚܶܐ ܘܒܳܬܰܪܟܶܢ ܟܠ ܦܰܠܓܐ ܫܰܬܐ ܟܳܡܷܔܓ݂ܳܠܝܢܰܐ ܐܷܢ ܐܝ ܪܥܳܝܘܬܐ ܗܷܫ ܟܳܠܳܚܡܐ.
  • ܬܘܟ݂ܢܝܬܐ ܕܝܘܠܦܳܢܐ ܕܟܘܠ ܫܰܬܐ: ܥܰܠ ܣܡܳܟ݂ܐ ܕܰܢ ܓܰܕܫܶܐ، ܕܰܢ ܩܒܳܠܶܐ ܘܕܰܢ ܐܝܟܰܢܳܝܳܬ݂ܶܐ ܚܰܕܬ݂ܶܐ ܕܠܰܝܬܘܰܐ ܒܰܗ ܝܕܰܥܬܐ ܡܰܠܝܳܢܬܐ.
  • ܕܘܟ݂ܬܐ ܕܝܘܠܦܳܢܐ ܕܦܠܳܚܐ ܕܡܷܫܬܰܘܕܥܳܢܬܐ ܝܐ ܒܝܕ SBB: ܐܰܚܢܰܐ ܒܪܘܚܰܢ ܟܳܡܰܠܦܝܢܰܐ ܡܩܰܕܡܳܢܶܐ ܕܪܥܳܝܘܬܐ.
  • ܩܳܕܐ AGB: ܘܐܰܣܝܪܘܬܐ ܥܰܡ Coöperatie Dichtbij.

ܐܰܝܕܰܪܒܐ ܐܗܰܢ ܟܳܗܳܘܶܐ ܒܥܒ݂ܳܕܐ، ܡܘ ܬܰܠܦܳܢ ܩܰܕܡܳܝܐ ܗܰܠ ܐܝ ܒܕܳܩܬܐ، ܟܷܦ݁ܟ݂ܘ ܩܳܪܝܬܘ ܒܘ ܕܰܪܒܐ ܕܦܘܠܚܳܢܐ. ܐܰܝܟ݂ ܕܘܟ݂ܬܐ ܕܝܘܠܦܳܢܐ ܕܦܠܳܚܐ ܕܡܷܫܬܰܘܕܥܳܢܬܐ ܝܐ ܒܝܕ SBB ܟܳܡܰܠܦܝܢܰܐ ܐܰܚܢܰܐ; ܡܰܢ ܕܟܳܒܰܥ ܦܳܠܰܚ ܠܓܰܒܰܢ، ܚܳܙܶܐ ܒܷ ܦܘܠܚܳܢܐ ܠܓܰܒܰܢ.

ܟܷܬܟ݂ܘ ܚܕܐ ܩܒܳܠܐ؟ ܗܰܘܟ݂ܰܐ ܟܳܫܳܪܝܢܰܐ ܠܰܗ

ܡܶܕܶܐ ܟܳܡܕܰܝܰܩ ܠܟ݂ܘ؟ ܐܡܰܪܰܘ ܠܰܢ، ܡܶܐ ܐܰܘܐ ܟܳܝܳܠܦܝܢܰܐ.

  1. ܦܰܣܥܐ 1: ܡܷܔܓ݂ܰܠܘ ܥܠܰܗ ܥܰܡ ܐܘ ܝܳܗܘܒܐ ܕܪܥܳܝܘܬܐ ܕܷܬ݂ܟ݂ܘ

    ܡܰܚܟܘ ܩܰܕܡܳܝܐ ܥܰܡ ܐܘ ܡܩܰܕܡܳܢܐ ܕܪܥܳܝܘܬܐ ܕܟܳܐܬܶܐ ܠܟܷܣܠܟ݂ܘ. ܣܰܓܝ ܙܰܒܢܶܐ ܐܝ ܫܘܚܬܐ ܒܪܘܚܰܗ ܟܳܫܳܪܝܐ ܐܘ ܩܶܛܪܐ.

  2. ܦܰܣܥܐ 2: ܙܶܠܠܰܘ ܠܝ ܡܢܰܗܠܳܢܝܬܐ ܕܪܥܳܝܘܬܐ

    ܠܐ ܟܳܡܶܫܟܚܝܬܘ ܦܷܫܪܐ ܥܰܡ ܚܕܳܕܶܐ؟ ܐܘ ܡܢܰܛܡܳܢܐ ܕܪܥܳܝܘܬܐ ܟܳܕܳܥܶܪ ܥܰܡܷܬ݂ܟ݂ܘ ܘܥܰܡ ܐܘ ܝܳܗܘܒܐ ܕܪܥܳܝܘܬܐ ܥܰܠ ܚܰܕ ܦܷܫܪܐ.

  3. ܦܰܣܥܐ 3: ܫܰܕܪܰܘ ܩܒܳܠܐ ܠܷ Klachtenportaal Zorg

    ܐܘ ܦܳܪܛܰܠ ܟܳܓܳܒܶܐ ܚܰܐ ܡܢܰܗܠܳܢܐ ܚܶܐܪܐ ܕܩܒܳܠܶܐ. ܐܰܘܐ ܠܐ ܟܳܟܳܠܶܦ ܠܟ݂ܘ ܡܶܕܶܐ، ܘܐܝ ܐܝܩܰܪܬܐ ܕܷܬ݂ܟ݂ܘ ܟܝܒܰܗ ܕܷܡܥܰܘܢܐ ܠܟ݂ܘ ܒܟܘܠ ܦܰܣܥܐ.

ܙܰܘܕܐ ܥܰܠ ܐܘ ܢܝܙܰܡ ܕܩܒܳܠܶܐ

Klachtenportaal Zorg ܟܳܣܳܝܰܡ ܚܰܕ ܦܰܠܳܚܐ ܕܩܒܳܠܶܐ ܕܠܐ ܬܰܒܥܘܬܐ، ܕܟܳܛܳܥܶܐ ܠܚܰܕ ܫܪܳܝܐ ܥܡܶܟ݂ܘ ܘܥܰܡ Primaire Thuiszorg. ܗܰܕܶܐ ܡܛܘܟܰܣܬܐ ܝܐ ܠܦܝ ܐܘ ܩܳܢܘܢܐ ܕܐܝܟܳܝܘܬܐ، ܩܒܳܠܶܐ ܘܕܘܪܳܫܶܐ ܕܪܥܳܝܘܬܐ (Wkkgz).

ܐܷܢ ܐܳܦ ܒܳܬܰܪܟܶܢ ܠܐ ܟܳܡܶܫܟܚܝܬܘ ܦܷܫܪܐ، ܟܷܦ݁ܟ݂ܘ ܡܩܰܪܒܝܬܘ ܐܝ ܫܟܳܝܬܐ ܠܚܕܐ ܡܰܘܣܰܣܐ ܥܰܨܡܳܝܬܐ ܕܕܝܢܶܐ؛ ܐܘ ܡܣܰܐܠܐ ܕܫܟܳܝܳܬܶܐ ܟܳܡܰܚܘܶܐ ܠܷܬ݂ܟ݂ܘ ܐܘ ܐܘܪܚܐ.

ܐܷܢ ܡܶܕܶܐ ܟܳܐܙܶܙ ܠܐ ܛܰܘܘܐ

  1. ܡܰܘܕܥܳܢܘܬܐ

    ܐܷܢ ܡܷܕܶܐ ܠܐ ܟܳܐܙܙܶܗ ܛܰܘܘܐ، ܐܰܢ ܦܰܠܳܚܶܐ ܕܝܠܰܢ ܟܳܟܳܬܘܝ ܠܶܗ ܒܘ ܕܳܣܝܶܐ ܐܶܠܶܟܛܪܳܢܳܝܐ ܕܘ ܡܩܰܒܠܳܢܐ (ECD).

  2. ܬܰܩܕܝܪܐ

    ܐܘ ܡܕܰܒܪܳܢܘܬܐ ܟܳܡܩܰܕܪܐ ܟܠ ܡܰܘܕܥܳܢܘܬܐ ܘܟܳܡܦܰܣܩܐ ܐܰܝܢܶܐ ܣܘܥܪܳܢܶܐ ܠܳܙܰܡ ܝܢܶܐ.

  3. ܝܠܳܦܐ

    ܟܳܡܒܰܚܢܝܢܰܐ ܐܰܢ ܓܰܕܫܶܐ ܠܰܫܰܢ ܕܠܐ ܬܳܦܟ݂ܝ ܩܳܪܝ. ܐܷܢ ܟܷܬܠܶܗ ܢܰܬܝܓ݂ܶܐ ܝܰܩܘܪܶܐ، ܟܳܐܙܝܢܰܐ ܒܰܬܰܪ ܐܰܢ ܗܘܕܳܝܶܐ ܕܡܰܕܥܳܝܐ ܠܷ Inspectie Gezondheidszorg en Jeugd (IGJ). ܐܷܢ ܐܰܘܐ ܥܰܠ ܗܰܬܘ ܐܰܘ ܥܰܠ ܚܰܐ ܩܰܪܝܒ݂ܐ ܕܷܬ݂ܟ݂ܘ ܝܐ، ܓܷܕ ܫܳܡܥܝܬܘ ܡܶܢܰܢ.

ܚܰܐ ܢܳܫܐ ܥܰܡܟ݂ܘ ܒܘ ܡܕܰܒܪܳܢܐ

  • ܡܘܕܝ ܝܐ: ܚܰܐ ܢܳܫܐ ܥܰܡܟ݂ܘ ܕܠܐ ܝܐ ܡܘ ܝܳܗܘܒ݂ܐ ܕܪܥܳܝܘܬܐ ܘܠܐ ܡܝ ܒܰܠܰܕܝܶܐ.
  • ܡܘܕܝ ܟܳܥܳܒܶܕ ܚܰܕ ܐܢܳܫܐ ܗܰܘܟ݂ܰܐ: ܟܳܡܥܰܘܶܢ ܒܝ ܡܰܡܠܐ ܥܰܡ ܐܝ ܒܰܠܰܕܝܶܐ، ܒܛܠܳܒܐ ܕܦܘܣܩܳܢܐ ܕܪܥܳܝܘܬܐ ܘܒܓܒ݂ܳܝܬܐ ܕܪܥܳܝܘܬܐ.
  • ܟܡܐ ܟܳܦܳܪܥܘ: ܠܐ ܡܷܕܶܐ. ܐܘ ܥܶܘܳܢܐ ܕܠܐ ܬܰܒܥܘܬܐ ܠܡܩܰܒܠܳܢܐ ܕܪܥܳܝܘܬܐ ܡܰܓܳܢܐ ܝܐ.
  • ܐܰܝܕܰܪܒܐ ܟܳܛܳܠܒܝܬܘ ܠܶܗ: ܠـ Wmo ܐܝ ܒܰܠܕܝܰܐ Enschede ܐܰܘ Hengelo ܟܳܡܕܰܒܪܐ ܗܰܕܶܐ؛ ܠـ Wlz ܐܘ ܡܰܟܬܒܐ ܕܪܥܳܝܘܬܐ ܟܳܡܕܰܒܰܪ ܠܰܗ.
ܩܪܘ ܒܘܫ

ܐܘ ܡܕܰܒܪܳܢܐ ܕܝ ܪܥܳܝܘܬܐ ܝܰܩܘܪܐ ܝܐ ܠܟ݂ܘ، ܐܰܘ ܟܳܒܥܝܬܘ ܚܰܐ ܢܳܫܐ ܥܰܡܟ݂ܘ ܕܠܐ ܝܐ ܡܘ ܝܳܗܘܒ݂ܐ ܕܪܥܳܝܘܬܐ ܐܰܘ ܡܝ ܒܰܠܰܕܝܶܐ؟ ܒܗܰܝ ܐܝܟܰܢܳܝܘܬܐ ܟܷܬܟ݂ܘ ܙܰܕܩܐ ܠܥܶܘܳܢܐ ܚܶܐܪܐ ܠܰܢ ܟܠܝܶܢܛܶܐ. ܐܰܚܢܰܐ ܒܪܘܚܰܢ ܟܳܡܚܰܘܝܢܰܐ ܠܟ݂ܘ ܐܰܘܐ ܐܷܢ ܟܝܒܶܗ ܕܷܡܥܰܘܰܢ ܠܟ݂ܘ. ܙܰܘܕܐ ܥܰܠ ܐܰܢ ܢܝܙܰܡܶܐ ܟܳܩܳܪܝܬܘ ܒܷ ܦܘܪܥܳܢܐ ܘܛܠܳܒܐ.

ܙܰܒܢܶܐ ܕܣܟܳܝܐ

ܐܘ ܘܰܕܥܐ ܕܗܳܫܐ

ܫܘܪܳܝܐ ܕܪܥܳܝܘܬܐ
ܒܪܘܒܐ ܒܓܰܘ 2 ܝܰܘܡܶܐ ܡܘ ܣܘܓܳܠܐ
ܦܘܠܚܳܢܶܐ ܕܝܰܘܡܐ
ܗܰܫܐ ܟܝܬ ܕܘܟܬܐ
ܓܰܠܝܘܬܐ
ܒܘ ܬܰܠܦܳܢ ܩܰܕܡܳܝܐ ܟܳܫܳܡܥܝܬܘ ܐܷܢ ܟܷܬܠܰܢ ܕܘܟܬܐ

ܟܝܬ ܕܘܟܬ݂ܐ ܠܟܠܝܶܢܛܶܐ ܚܰܕܬ݂ܶܐܐܝ ܪܥܳܝܘܬܐ ܟܳܫܰܪܝܐ ܒܓ݂ܰܠܒܘܬܐ ܓܰܘ 2 ܝܰܘܡܳܬܶܐ ܡܶܐ ܒܰܬܰܪ ܐܘ ܟܬܳܒܐ

ܟܷܬ ܕܘܟܬܐ ܒܦܘܠܚܳܢܶܐ ܕܝܰܘܡܐܥܰܠ ܓܰܠܒܐ 32 ܢܳܫܶܐ ܒܘ ܝܰܘܡܐ

ܚܰܣܝܘܬܐ

ܐܰܢ ܝܰܕܥܶܐ ܕܷܬ݂ܟ݂ܘ ܒܚܰܕ ܕܳܣܝܶܐ ܐܶܠܶܟܛܪܳܢܳܝܐ ܢܛܝܪܐ ܢܶܐ. ܟܳܝܳܗܒܝܢܰܐ ܠܰܝܝܶܗ ܐܰܚܟ̰ܝ ܠܡܰܢ ܕܟܷܬܠܶܗ ܙܶܕܩܐ، ܐܰܝܟ݂ ܐܝ ܐܰܣܝܩܘܪܰܐ، ܐܝ ܒܰܠܕܝܰܐ ܐܰܘ ܐܘ ܬܰܟ݂ܬܳܪ ܕܘ ܒܰܝܬܐ ܕܷܬ݂ܟ݂ܘ، ܘܐܰܚܟ̰ܝ ܐܷܢ ܠܳܙܷܡ ܝܐ ܠܝ ܪܥܳܝܘܬܐ ܕܷܬ݂ܟ݂ܘ. ܩܪܘ ܐܝ ܒܘܗܳܪܐ ܕܚܰܣܝܘܬܐ. ܡܷܢ ܟܳܥܳܒܶܕ ܐܘ ܐܰܬܪܐ ܗܰܢܐ ܠܩܪܳܝܐ ܒܩܳܠܐ، ܠܦܘܪܫܳܢܐ ܕܓܰܘܢܶܐ ܘܠܐܳܬ݂ܘܳܬ݂ܐ ܪܰܘܪܘܶܐ، ܟܝܬܶܗ ܒܝ ܦܰܐܬ݂ܐ ܡܰܨܝܬܐ ܠܟܠ ܐܢܳܫܐ.

ܟܳܒܰܥܝܬܘ ܡܷܔܓ݂ܳܠܝܬܘ ܥܰܠ ܡܶܕܶܐ؟

ܡܬܰܠܦܰܢܘ ܐܰܘ ܫܰܕܪܘ ܐܝܡܰܝܠ ܠܰܢ. ܐܳܦ ܥܰܡ ܫܟܳܝܬܐ ܒܫܰܝܢܐ ܗܰܬܘ؛ ܟܳܒܰܥܝܢܰܐ ܫܳܡܥܝܢܰܐ ܝܰܘܡܰܢܐ ܝܰܬܝܪ ܡܘ ܫܰܒܬܐ ܕܐܳܬܶܐ.